Plaza Royal is a relatively new online casino that has been making waves in the industry with its sleek design, impressive game library, and generous bonus offers. In this review, we will take an in-depth look at what Plaza Royal has to offer, from Plaza Royal registration process to user experience.
Brand Overview
Plaza Royal is owned and operated by Marketplay Ltd., a company that also operates other popular online casinos such as 21 Casino and SlotStars. The casino was launched in 2019, and since then, it has been gaining popularity among players due to its innovative features and exciting game library. Plaza Royal’s website is available in multiple languages, including English, German, Swedish, Finnish, Norwegian, and Polish.
Registration Process
The registration process at Plaza Royal is quick and straightforward. Players can sign up for a new account on the casino’s homepage by clicking on the «Sign Up» button. The registration form requires players to provide basic information such as name, email address, password, and phone number. Once the form is submitted, players will need to verify their email address by clicking on a confirmation link sent to them.
Players who are unable to access their emails can also contact Plaza Royal’s support team via live chat or telephone to request assistance with account verification. The entire registration process typically takes only a few minutes to complete.
Account Features
Once a player has created an account, they will have access to several features that enhance the gaming experience. Players can manage their accounts through the «My Account» section of the website, where they can view their balance, transaction history, and bonus information.
Players also have the option to set deposit limits on their accounts, which helps with responsible gambling practices. Additionally, players can enable two-factor authentication (2FA) for added security when logging into their accounts.
Bonuses
Plaza Royal offers a generous welcome package to new players, consisting of four consecutive match deposits that are 100% up to £50 each. The minimum deposit required to activate the bonus is £10, and there’s no wagering requirement on winnings from free spins. To claim the bonuses, players must contact customer support via live chat or email.
In addition to the welcome package, Plaza Royal offers a loyalty program that rewards players with points for every bet they place. The more points players accumulate, the higher their loyalty level will be. Loyalty levels have different benefits, such as increased match deposit percentage and exclusive promotions.
Payments and Withdrawals
Plaza Royal accepts various payment methods to make deposits and withdrawals convenient for its players. Some of the accepted payment options include Visa, Mastercard, Skrill, Neteller, Trustly, Zimpler, and paysafecard. Players can also use e-wallets like PayPal.
The minimum deposit required is £10, while the maximum withdrawal limit varies depending on the player’s account status and loyalty level. The processing time for withdrawals ranges from 1-3 business days, and players can expect to receive their funds within a week in some cases.
Game Categories
Plaza Royal features an impressive selection of online casino games that cater to diverse tastes. Some of the available game categories include slots, table games (such as roulette, blackjack, baccarat), video poker, live dealer games, and jackpots. The games are supplied by reputable software providers like NetEnt, Microgaming, and Evolution Gaming.
Software Providers
Plaza Royal has partnered with some of the best-known online casino game developers in the industry to provide a diverse range of games on its platform. Some notable suppliers include:
- NetEnt : Known for their high-quality slots, such as Gonzo’s Quest and Starburst.
- Microgaming : Offers a vast selection of slot titles, including classic fruit machines and innovative progressive jackpots like Mega Moolah.
- Evolution Gaming : Provides live dealer games that offer immersive experiences with human dealers managing the game.
The casino also has relationships with other notable suppliers such as Play’n GO, Quickspin, WMS, Big Time Gaming, High 5 Games, Yggdrasil and Thunderkick among others. With a wide selection of providers at their disposal, players are spoiled for choice when it comes to selecting games that suit their preferences.
Mobile Version
Plaza Royal has optimized its website for mobile devices so that players can access the same features and play on-the-go. The casino’s mobile version offers:
- Touch-friendly interface : Optimized design ensures seamless navigation on smaller screens.
- Full range of games : No reduction in game selection or quality.
- Secure payments : Supports various payment methods for deposits and withdrawals.
Security and License
Plaza Royal operates under a valid license from the Malta Gaming Authority (MGA). Players can be confident that their transactions, data security, and gaming integrity are safeguarded. Additionally:
- Data encryption : Data is secured with advanced 128-bit SSL technology.
- Regular audits : Regular internal controls ensure all activities meet regulatory standards.
The casino takes responsible gaming seriously by offering tools for managing game sessions, such as reality checks, deposit limits, or self-exclusion options (for those at risk).
Customer Support
Plaza Royal has a well-rounded support system in place to address player inquiries and concerns. Available 24/7 via:
- Live Chat : Rapid response times from knowledgeable agents.
- Phone numbers for various regions , which enables players to communicate with the team.
Additionally, players can consult Plaza Royal’s extensive FAQs section or submit email tickets through their website. The support staff is available around-the-clock and aims to resolve issues quickly.
User Experience
Plaza Royal offers an engaging user experience with several features designed to make gaming more enjoyable:
- Smooth navigation : Clear layout allows for quick access to games, promotions, and account information.
- Exclusive offers : Regularly updated promotion page showcases special deals not found elsewhere.
- Reward program : Loyalty rewards encourage repeat players.
Performance
Overall performance of the casino is very good. Players can be assured that their transactions will process quickly, and their gaming data remains secure due to advanced encryption technology.
Plaza Royal stands out from competitors in its dedication to innovation and customer satisfaction. The variety of features it offers ensures a seamless experience for both new and veteran players alike.
In conclusion, Plaza Royal has made significant strides since launching as an online casino platform. Their innovative approach towards user experience through live chat, mobile-friendliness, plus their partnerships with top game developers all highlight the value that this brand adds to customer satisfaction levels within our space today so much better than most places out there at least right now!