Brand Overview
31Bets is an online casino that has gained a reputation for its wide range of games and user-friendly interface. Founded in 2017, the brand has quickly established itself as a serious player in the 31Bets industry. Headquartered in Malta, 31Bets operates under the license provided by the Maltese Gaming Authority (MGA), ensuring compliance with rigorous standards set forth by European regulations.
From its inception, 31Bets has been designed to cater to diverse needs and preferences of players worldwide. The platform supports multiple languages, including English, German, Spanish, French, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Swedish, Norwegian, Danish, Finnish, Polish, Hungarian, Czech, Greek, Turkish, Hebrew, Romanian, Bulgarian, Croatian, Serbian, and others.
The casino’s website is modern, sleek, and responsive to various devices. The dark blue color scheme with hints of gold creates an elegant atmosphere that makes visitors feel welcome from the start.
Registration Process
Signing up at 31Bets requires minimal effort and can be completed in just a few steps:
1. First-time users are redirected to the registration page after clicking the ‘Sign Up’ button. They must provide basic information such as name, surname (if applicable), email address, date of birth, phone number, country, currency, and password.
2. The next step involves selecting an account type: ‘Casino,’ ‘Sports,’ or both ‘Casino & Sports.’ Users can register with one or multiple currencies. Payment methods are available upon choosing a specific money option.
3. After submitting the form, players need to confirm their email by clicking on a link sent to them via email within a short period of time (usually within an hour).
4. Verification is required in some cases; depending on user country and individual circumstances, this may involve uploading identity documents such as government-issued ID or passport copies.
Account Features
Each 31Bets account comes with several beneficial features:
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**Deposit Bonus**: Exclusive Welcome Package available for new players. The sign-up bonus includes up to £1,000 deposit match across three initial deposits and numerous Free Spins (conditions apply).
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**No Deposit Bonus**: Exclusive welcome offer includes 50 free spins on Book of Dead with a min. deposit of £10.
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**VIP Program**: The ‘Vipero Club’ has multiple tiers, unlocking enhanced bonuses and cash back rewards as the player moves up through levels.
Bonuses
The promotional offers provided by 31Bets include:
1. **Welcome Bonus (Casino)**: This welcome offer grants a deposit match of £200 for three initial deposits. The lowest required deposit to claim this bonus is €20 / $25, and players must use the ‘WELCOME_CASINO’ code when making the first payment.
2. **No Deposit Free Spins**: 50 Book of Dead spins will be credited after registration; a min. deposit of £10 needs to be made within the next day to keep them.
3. **Free Spins on Games**: Regular promotions provide free rounds for well-known slots and other selected titles, often linked with specific bonus codes or games releases.
4. **Birthday Bonus**: Members receive a 100% match up to £10, plus an extra package of spins – conditions are clearly outlined at the time of gift granting.
Payments and Withdrawals
Payment options include:
1. Major credit/debit cards like Visa (Mastercard also accepted), Maestro, EC-Karte
2. Skrill wallet transfers for e-wallet users
3. Neteller for additional financial transactions between accounts
4. Bank Transfer in case of specific situations or higher amounts to move forward
Fees: The processing cost depends on the chosen payment system. When making payments via bank transfer (interbank fees apply), a fixed commission fee is charged.
Minimum withdrawal limits:
- For all available options – £20
- In some jurisdictions, it may be necessary for users to meet specific conditions before they can access their funds or use different methods of the transaction
Game Categories
31Bets offers over 3,000 games from a variety of popular providers, including but not limited to:
1. **Casino**: Popular slot machines such as Book of Dead (Play’n GO) and Starburst NetEnt’s iconic slots – Gonzo’s Quest & Jackpot Jester are among them
2. Table Games: French Roulette from NetEnt; American Blackjack, Punto Banco Baccarat
3. Card Game Variations: European BlackJack Multihand by Microgaming is well-represented here.
Software Providers
Some key providers of games and content at 31Bets include:
1. **Microgaming**: Leader in casino software since the early days, it delivers hundreds of games with its own game development division (MGS).
2. NetEnt: Known for visually appealing graphics and top-tier slot releases.
3. Play’n GO – Their games are considered easy to learn by players worldwide.
4. Evolution Gaming – Also known as a live casino software provider
Mobile Version
The 31Bets mobile app, available through both iOS App Store (for iPhones) and Google Play Store for Android devices provides full access to features such as:
1. **Real Money Gameplay**: Most of its slots can be played in mobile mode with progressive jackpots like Mega Moolah accessible on-the-go.
2. Banking Services: Easy deposits, withdrawals
3. Promotions & Support: Members can enjoy the same exclusive bonuses and 24/7 support through chat functionality integrated directly into their app’s main menu options.
Security and License
1. The site operates under Malta Gaming Authority (MGA) license number MGA/B2C/211/2015, demonstrating that it meets European Union requirements for fair gaming.
2. SSL-128 bit encryption protects all transactions processed on this website (HTTPS protocol active)
3. Identity theft and loss of funds are virtually nonexistent with multiple-step verification process and thorough account safety measures implemented to safeguard sensitive user information.
Customer Support
24/7 assistance is available through several channels, including:
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**Live Chat**: A convenient method for asking questions or getting immediate help when it matters most.
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Email: For users who need more detailed responses or prefer writing their queries down in advance (support email – support@31bets.com).
The Support staff are well-trained, able to explain any matter with ease and professionalism.
User Experience
For a complete 31Bets experience:
1. A high-speed connection is necessary for optimal navigation performance
2. No mobile app installation may hinder some minor user interface aspects (e.g., zooming)
3. Accessibility: They’ve been optimizing their platform according to new rules implemented recently, including accessibility improvements
Performance
High scores on several review platforms give 31Bets an advantage in attracting both beginners and seasoned players alike.